Transcript Requests
The National Student Clearinghouse (NSCH) is the authorized vendor for delivery of official ɬÀï·¬ÏÂÔØ transcripts. Transcripts can be ordered to be sent electronically or on paper via regular or express mail. Electronic and paper transcript requests will be processed in 1–3 business days. Historical transcripts (those prior to 2001) may take several additional days for processing. Requests for Federal Express shipping will only expedite the shipping after the processing period.
There is a $5.50 charge per electronic transcript and a $7.75 charge per paper transcript (all fees are paid directly to National Student Loan Clearinghouse). Additional fees are required for express mail service. Details including payment options are on the Clearinghouse transcript ordering website.
Current students should request official transcripts via the transcript request link in the . Alumni requesting official transcripts should log into the transcript ordering site to submit a request.ÌýUnofficial transcripts are only available as hard-copy documents. They may only beÌýrequested andÌýpicked up in person by the record-holder with a valid ɬÀï·¬ÏÂÔØ or government ID in the Office of Student Services. Unofficial transcripts cannot be sent by ɬÀï·¬ÏÂÔØ electronically to the record-holder or any third-party. Please contact the Office Student Services with any additional questions.
- Students must know their Eagle ID number when requesting transcripts via NSCH. If you do not know your Eagle ID number please contact the Office of Student Services atÌý617-552-3300 or 800-294-0294 for assistance prior to logging into the NSCH site to make your request.
- Students who were enrolled at ɬÀï·¬ÏÂÔØ prior to the use of Eagle IDs should contact the Office of Student Services atÌý617-552-3300 or 800-294-0294 to receive their unique identification number.
- International students should review additional information in the accordion below regarding the social security number (SSN) requirement.
- Transcript requests will not be honored for any student with an outstanding financial obligation to the University. The same policy applies to any student who does not complete the required loan exit interview.
In addition to Eagle ID number, a student's social security number (SSN) is required as a secondary security measure when requesting transcripts via the NSCH. For international students without SSNs, the Office of Student Services recommends using 999-99-9999 in the SSN field. This is a completely valid option for international students without SSNs looking to proceed with the request of a transcript.
Some foreign governments and agencies require that diplomas, transcripts, or enrollment verifications be certified with an apostille. An apostille is a document issued by the Massachusetts' Secretary of the Commonwealth that verifies the authenticity of the signature on the document; the capacity in which the person signing the document acted; and the identity of any stamp or seal affixed to the document. The apostille is a specific form of authentication for countries that participate in the Hague Convention of 1961. The Secretary of the Commonwealth's office is the only agency in Massachusetts that is authorized to issue an apostille or certification for a notarized document going to a foreign country. Massachusetts does not certify out-of-state documents. They must be certified by the state of origin. Additional information can be found atÌý
Complete theÌý.ÌýɬÀï·¬ÏÂÔØ will notarizeÌýthe documents as selected and return them to the requestor for further processing for the Apostille.
Pine Manor College alumni requesting an official transcript should log into the transcript ordering site to submit a request.