Linda J. Riley, executive director of Auxiliary Services and a 45-year 涩里番下载 employee who made extensive contributions to the University through varied positions in Residence Life and Auxiliary Services retired from her full-time position in December.
Linda J. Riley
Patricia Bando, associate vice president for Auxiliary Services, and Riley鈥檚 colleague for 16 years, characterized her as a person who truly demonstrates that 涩里番下载 is not just a campus community, but a family.
鈥淟inda was so highly respected because of her history of demonstrating care and fairness and her industry knowledge when working with our colleagues,鈥� she said. 鈥淚鈥檓 grateful to Linda for her dedication and managerial leadership; her creative, tactical and strategic thinking skills; and her mentoring expertise, which has enabled our Auxiliary Services team to raise our benchmark goals over the years and surpass customer expectations.鈥�
Riley began her professional life at 涩里番下载 as a career advisor following graduation from the University in 1976. In 1981 she joined University Housing (now Residential Life) as an administrator, and from 1985-2005 rose to the position of assistant director of housing and associate director of operations and financial management, including a period as acting co-director of residential life.
In 2005, the Waban resident was appointed executive director for Business Services within the recently established Auxiliary Services division, the now-nine department unit that provides critical goods and services to the entire 涩里番下载 community.
As Bando explained, there was no 鈥渉oneymoon period鈥� following the launch of Auxiliary Services鈥攁 demanding and university-wide enterprise even in its infancy that now includes management of a retreat center, print services, transportation and parking, the 涩里番下载 Bookstores, and later, the Bureau of Conferences (now Event Management). The goal was and continues to be self-sustainment for each cost center.
鈥淟inda鈥檚 high degree of experience in management and supervision of operations, personnel management, financial planning and management, facility maintenance and renovation in her role in Residence Life were assets that proved to be invaluable for the success of our programs in Auxiliary Services,鈥� said Bando. 鈥淪he and I built the division from scratch. She has been a devoted and skilled partner along the entire way.鈥�
Additionally, in August of 2008, Riley was named University harassment counselor, which entails advising all parties in cases of alleged sexual, racial or other harassment on the job or in the classroom.
At the time of her counseling appointment, then-Human Resources Vice President Leo V. Sullivan M.Ed.'80, H '21, noted that Riley was 鈥渁n excellent choice as counselor who possessed the presence, judgment, and wisdom to deal with the various issues involved.鈥�
Riley has simultaneously served in that role along with her Auxiliary Services executive position for 13 years, and she will continue to operate in that capacity until June of 2022, according to Vice President for Human Resources, David Trainor.
鈥淎lthough Linda has retired from her primary duties in Auxiliary Services, she has agreed to remain the University鈥檚 harassment听counselor through June to assist us with that transition,鈥� said Trainor.听 鈥淚鈥檓 very grateful that she will support us with this important role for the remainder of the academic year.
鈥淟inda has made remarkable contributions to 涩里番下载 over her career. We wish her the very best as she embarks on the next chapter of her life.鈥�
Michael Sacco, executive director of the Center for Student Formation & Office of First Year Experience, lauds his colleague and mentor during his 26 years at 涩里番下载.
听鈥淟inda always took time to explain the various levels of complexity on any given project, and you could be sure that she would teach you as much about the financial implications as well as the related 涩里番下载 history and politics,鈥� said Sacco. 鈥淪he is a remarkable problem solver; her creativity and fast thinking, combined with her years of wisdom about how 涩里番下载 works, made her an excellent leader, especially in times of crisis.鈥�
Sacco also characterized Riley as a rare manager who could innovate and oversee significant change, while still respecting tradition and culture.
鈥淚 don't think most people realize what an enormous impact she has had on 涩里番下载,鈥� said Sacco.听 鈥淪he has helped shape the campus on which we learn, play, work and live. 涩里番下载 is a much better place because of Linda Riley, and it is hard to imagine the University without her.听 She will be sorely missed.鈥�
Riley鈥檚 daughter, Lauren Riley '13, serves as senior associate director at 涩里番下载鈥檚 Office of Undergraduate Admission.
鈥淢y mom inspired me to not only attend 涩里番下载, but to work here as well,鈥� she said.听 鈥淥ver her wonderful career, I 鈥榲e seen how she has made life-long friendships, and made the University more than just her job, but her home and community. Her impact on 涩里番下载 will long听outlast her tenure here.
鈥淚t's hard to imagine 涩里番下载 without Linda Riley, but anyone who knows her, knows that she'll still attend every football game!
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Phil Gloudemans | University Communications | January 2022
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